[Pre-order] Cordless Vacuum Cleaner 2 Batteries 130Mins Runtime 600W 50KPA Fast Charging Self-Standing - Klarpul

Q1: How can I extend the warranty on my vacuum?

A: You can scan the QR code on the product warranty card to fill out the extended warranty information, or click the link below to complete the process: https://klarpul.com/pages/support

Q2: How can I purchase replacement batteries or other accessories for my vacuum?

A: All vacuums purchased after August 10, 2025, are compatible with the new version battery. Simply visit our website and click on the “Accessories” category to select the parts you need.

Q3: Can the vacuum filter be washed? How often should the HEPA filter be replaced?

A: Yes, the vacuum filter is washable. We recommend cleaning it every 2 months and ensuring it is completely dry before reinstalling it. The HEPA filter can be used continuously as long as it’s not damaged, but we suggest replacing it every 6 months for the best performance.

Q4: Why does my vacuum show an E1 error?

A: This usually happens when the vacuum is charged with the wrong adapter. Klarpul vacuums come with a dedicated charger designed for proper voltage and current. If your charger is lost or damaged, you can purchase a replacement from our official website or contact our customer support for assistance.

Pre-order Terms

1. Shipping Date: The shipping date for this pre-order item is November 28. The actual shipping date is determined by Klarpul, and any changes will be communicated in advance.

2. Special Pre-Order Discount: Pre-order items are offered at a special pre-order price during the pre-sale period and cannot be combined with other discounts or promotions.

3. Payment and Cancellation: Klarpul pre-orders require full payment at the time of purchase. You may cancel your order at any time before it ships to receive a full refund.

4. Warranty and Returns: Pre-order items are covered by the same warranty as regular products and are eligible for return or exchange according to Klarpul’s return policy.